We've been working with Rochelle for several years now, and both Teri and I have come to really appreciate how she manages our property and tenants vs. others property managers. She's dedicated and truly has our best interests in mind, watching the property closely for needed maintenance/repairs, completing requested improvements/repairs, leasing to quality tenants, and also enforcing the rules with them in a fair manner. Teri and I were both impressed with the condition of the property during a recent visit, and have to admit I don't believe it's the simplest property to manage or maintain.
An example of her diligence was meeting with Teri and I on a recent Sunday to inspect the property right before attending an athletic activity for her son. It was the weekend, and she had plans, but since we're out of state residents working with limited time in Seattle , she expended the effort and worked us into her schedule. Teri and I have had other employed WA property managers that didn't have time to meet with us while we were visiting the Seattle area, even though we'd traveled close to 2000 miles from TX to be there.
Rochelle is a great asset to us, and we not only consider her a great professional ally, but also a personal friend - she's also a great representative for your company.
I hope all's going well for you in the NW - both Teri and I miss it and have plans on moving back, some day!
~ Curt C.